Terms of Service

Last updated: April 21, 2026

These Terms of Service ("Terms") constitute a binding legal agreement between you ("Customer," "you," or "your") and Webido CTR ("Webido," "we," "us," or "our"). By purchasing any service from webidoctr.com, app.webidoctr.com, Legiit, or any other Webido sales channel, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Refund & Performance Guarantee Policy, which is incorporated by reference.

1.Services

Webido provides digital marketing services including but not limited to Google Business Profile (GBP) click-through rate optimization, SERP CTR optimization, AI platform visibility (ChatGPT / Perplexity / Gemini) engagement, GPS drive simulation (DriveForge), local citation building, AI Authority Content placement, AI Citation Blast, LLM PR Brand Placement, ResolveMap Entity Coherence Audits, AI Visibility Audits, AI Brand Entity Setup, and related services (each a "Service" and collectively the "Services"). The scope, features, and deliverables of each Service are described on the applicable product page and controlled by the plan purchased.

2.Eligibility and Account

You represent that you are at least 18 years old, have legal authority to enter into these Terms, and are purchasing for a legitimate business purpose. You agree to provide accurate, current, and complete information at checkout and to keep your account information up to date. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials.

3.Customer Obligations

For us to deliver the Services effectively and for any performance guarantee to apply, you agree to:

Failure to meet these obligations may result in (i) suspension of the campaign, (ii) forfeiture of the Performance Guarantee, or (iii) termination of Service without refund.

4.Service Delivery

4.1 A Service is considered "delivered" once any of the following occur: (a) the campaign is activated in Webido's system and the first daily engagement signals are generated; (b) you receive access to your dashboard, reporting, or deliverable URL; (c) for one-time services, the contracted deliverable (citations, posts, audits, entity setup, etc.) is completed and the report is delivered by email; or (d) five (5) business days have elapsed from purchase for a recurring Service without you having provided required access (whichever is earliest).

4.2 Daily activity logs, performance metrics, and reporting are made available through your dashboard at app.webidoctr.com and/or by email. Accessing, opening, or receiving these constitutes acknowledgment of delivery.

4.3 Webido retains complete records of campaign activity, including but not limited to timestamps of engagement signals, IP/proxy data, dashboard login events, email delivery logs, and communications. These records may be used as evidence of delivery in any dispute.

5.Billing, Auto-Renewal, and Cancellation

5.1 Recurring monthly Services bill automatically on the same day each month to the payment method on file. By subscribing, you authorize Webido (and its payment processor) to charge the recurring fee until you cancel in accordance with Section 5.3.

5.2 One-time Services are billed in full at checkout. No ongoing charges apply unless you separately purchase a subscription.

5.3 You may cancel a recurring Service at any time by (a) cancelling from within your app.webidoctr.com account, or (b) emailing [email protected] from the email address on file. Cancellation takes effect at the end of the then-current billing period. Previously charged fees are not prorated or refunded upon cancellation, except as expressly provided in the Refund & Performance Guarantee Policy.

5.4 Failed or declined payments may result in immediate suspension of the campaign. Repeated failed payments may result in termination of Service with no refund.

6.Performance Guarantee

Eligible recurring Services are backed by Webido's 45-Day Performance Guarantee, the terms of which are set out in the Refund & Performance Guarantee Policy and incorporated into these Terms by reference. The Performance Guarantee is conditional, is subject to the eligibility requirements and claim process set out in that Policy, and is the sole and exclusive remedy for any claim of under-performance. To the maximum extent permitted by law, no other refund is available.

7.Acceptable Use

You agree not to use the Services for: adult content, illegal goods or services, misrepresented or fraudulent businesses, businesses under active Google suspension, businesses operating outside of the United States, United Kingdom, Canada, or Australia (unless otherwise agreed in writing), or any use that violates Google's, Bing's, Meta's, or any platform's Terms of Service in a manner that exposes Webido to liability. Webido reserves the right to refuse or terminate service to any customer at any time for violation of this Section, with no refund.

8.Intellectual Property

All Webido proprietary systems, methodologies, dashboards, software, reporting templates, documentation, and know-how (including DriveForge, ResolveMap, SignalMap, AI CTR Domination, AI Pulse, and all other Webido-branded systems) are and remain the exclusive property of Webido. Purchase of a Service grants you a limited, non-exclusive, non-transferable license to receive the deliverables for your business during the term of Service. You may not resell, white-label, copy, reverse-engineer, or reproduce Webido's proprietary systems without a signed agency or reseller agreement.

9.Disclaimers

9.1 The Services are provided "as is" and "as available." Except as expressly stated in the Refund & Performance Guarantee Policy, Webido makes no representations or warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.

9.2 Search engine rankings, AI platform citations, and related visibility outcomes depend on factors outside Webido's control, including algorithm updates, competitor activity, platform policy changes, and the customer's own business signals. Webido does not guarantee any specific ranking position, traffic volume, lead volume, revenue, or return on investment. The Performance Guarantee is limited to the specific, defined metrics set out in the Refund & Performance Guarantee Policy.

9.3 Webido is not affiliated with, endorsed by, or sponsored by Google, Bing, Microsoft, OpenAI, Anthropic, Perplexity, Meta, or any third-party platform. All platform names are trademarks of their respective owners and are used only for identification.

10.Dispute Resolution and Chargebacks

10.1 Mandatory Pre-Dispute Contact. Before initiating any payment dispute, chargeback, or claim of any kind, you agree to first contact Webido in writing at [email protected] with a clear description of the issue and to allow Webido fourteen (14) calendar days to respond and attempt resolution. This step is a material condition of your agreement to these Terms and is a prerequisite to any further dispute action.

10.2 Resolution Priority. Webido will investigate in good faith and offer, at its discretion, one or more of the following remedies: extended free service, service credit, partial refund, or full refund — applied in accordance with the Refund & Performance Guarantee Policy.

10.3 Unauthorized Chargebacks. Any chargeback, payment dispute, or reversal filed (a) without first contacting Webido as required by Section 10.1, (b) for a Service that has been delivered in accordance with Section 4, (c) outside the eligibility window or after forfeiture of the Performance Guarantee, or (d) in bad faith, constitutes a material breach of these Terms. In the event of an unauthorized chargeback, Webido reserves the right to (i) immediately terminate all Services with no refund, (ii) recover the disputed amount plus bank fees and reasonable collection costs (including attorneys' fees where permitted by law), (iii) report the matter to credit bureaus and collection agencies, and (iv) ban the customer and any affiliated entities from future Service.

10.4 Evidence for Dispute Response. You acknowledge that by using the Services, you consent to Webido providing your acquiring bank, card network, or payment processor with documentation that demonstrates delivery and your agreement to these Terms, including order confirmations, IP and device data, dashboard access logs, communications, campaign activity reports, and these Terms themselves, for the purpose of defending against any dispute.

10.5 Arbitration and Class Action Waiver (U.S. Customers). For U.S. customers, any dispute not resolved under Sections 10.1–10.2 shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Collin County, Texas. You and Webido waive any right to a jury trial or to participate in a class, collective, or representative action. This Section does not apply where prohibited by the law of your jurisdiction.

10.6 Governing Law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Customers in the UK, Canada, and Australia retain all non-waivable statutory rights under applicable consumer protection law.

11.Limitation of Liability

To the maximum extent permitted by applicable law, Webido's total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the amount actually paid by you to Webido in the three (3) months immediately preceding the event giving rise to the claim. In no event shall Webido be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, even if advised of the possibility. Some jurisdictions do not allow the exclusion or limitation of certain damages — in those jurisdictions, Webido's liability is limited to the maximum extent permitted by law.

12.Indemnification

You agree to indemnify, defend, and hold harmless Webido, its affiliates, and its officers, directors, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your violation of any law or third-party right, (c) misrepresentations you make about your business, or (d) unauthorized chargebacks or payment disputes you initiate.

13.Changes to Terms

Webido may update these Terms from time to time. Material changes will be communicated by email and/or through the dashboard at least 14 days before taking effect. Continued use of the Services after the effective date of updated Terms constitutes acceptance of those updated Terms.

14.Termination

Webido may suspend or terminate your access to the Services, with or without notice, for any violation of these Terms or for non-payment. Upon termination for cause, you forfeit any right to a refund. Sections 8, 9, 10, 11, 12, and 14 survive termination.

15.Miscellaneous

15.1 Entire Agreement. These Terms, together with the Refund & Performance Guarantee Policy and any order-specific addenda, constitute the entire agreement between you and Webido and supersede all prior communications.

15.2 Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect.

15.3 No Waiver. Webido's failure to enforce any right or provision is not a waiver of that right or provision.

15.4 Assignment. You may not assign these Terms without Webido's prior written consent. Webido may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Contact. Questions about these Terms should be directed to [email protected].